Interest on the SAVE plan resumes August 2025. While payments under SAVE may still be paused, your balance will grow—and with the “Big Beautiful Bill” now passed, SAVE is being eliminated. You’ll likely need to switch plans soon. Collections have also resumed on defaulted loans. Register for a webinar to learn more.

Contact Us

If you live in New York State and need guidance on managing student debt, paying for school, or completing the FAFSA, we’re here to help. Our services are free, confidential, and unbiased!

Our Services

Call our Education Debt Helpline at (888) 614-5004. We have dedicated staff Monday to Friday, 9 am to 4 pm.

Meet with a counselor to discuss repayment strategies, debt relief, default, issues with loan servicers, consolidation, student aid, FAFSA, pre-college borrowing and more.

Email us at edcap@cssny.org or complete the form to send us your questions.

Find a Location

Enter a New York town, county, or zip code in the form below to see a list of in-person agencies near you. If you cannot access the tool below, please call EDCAP.

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