If you live in New York State and need guidance on managing student loans, paying for school, or completing the FAFSA, we’re here to help. Our services are free, confidential, and unbiased!
Due to high demand, counseling appointments are filling up quickly—if you need immediate assistance, please call our helpline at (888) 614-5004.
EDCAP’s services are available only to New York State residents.
Our Services
Book a Virtual Counseling Session
Meet with a counselor to discuss repayment strategies, debt relief, default, issues with loan servicers, consolidation, student aid, FAFSA, pre-college borrowing and more.
Education Debt Helpline
Call our Education Debt Helpline at (888) 614-5004. We have dedicated staff Monday to Friday, 9 am to 4 pm. Closed: January 19, 2026.
Contact Us
Email us at edcap@cssny.org or complete the form to send us your questions.
Find a Location
Enter a New York town, county, or zip code in the form below to see a list of in-person agencies near you. If you cannot access the tool below, please call EDCAP.